Czech, Slovenian or Slovakian Speaking Customer Service Advisor

Our Story

As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to be at the forefront of the music industry. We are more than just a retailer. We are a community of music enthusiasts who are committed to providing the best possible online shopping experience for our customers. Our passion for music drives us to constantly innovate and improve our offerings, and we are always looking for talented individuals who share our vision.

Your part in the performance

Our ideal applicant will be able to communicate well with our Central European speaking customers, specifically Czech, Slovenian or Slovakian.

Ideally you will also be passionate about music and/or audio-visual products. Whether you are a DJ, play in a brass band, drum in a marching band, or love researching the latest home cinema or Wi-Fi tech on the market we can use your knowledge. 

You will be set up to provide brilliant customer service. This will include answering inbound calls (and a few emails) from customers and providing them with friendly and professional advice on a wide range of musical instruments & equipment. Your day to day activities will look like:

Answering inbound calls (and a few emails) from customers
Providing customers with friendly and professional advice on a wide range of musical instruments and related products and/ or audio visual & equipment
Resolving challenging customer enquiries and escalating where appropriate
Becoming a valued member of our specialist Customer Service team!